Privacy Policy

Last updated: January 15, 2025

TariffBase ("we," "us," or "our") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website (www.tariffbase.io) and any related products or services (collectively, the "Services"). By using the Services, you agree to the collection and use of your personal data in accordance with this Privacy Policy.

1. Scope and Applicability

This Privacy Policy applies to all personal data collected, processed, or stored by TariffBase in the course of providing our Services. We adhere to applicable data protection regulations, including the Swiss Federal Act on Data Protection (FADP) and, as may be relevant, the EU General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect and process various types of personal data about you, including:

  1. Contact Information: Your email address is required, and optionally your name. We do not collect phone numbers or postal addresses.
  2. Account Information: Usernames, passwords, and other credentials used to access our Services.
  3. Payment Information: If you subscribe to our Services, we may collect billing information and payment details, although payments may be processed by third-party payment processors.
  4. Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.
  5. Cookies and Tracking Technologies: We may use cookies, beacons, or similar technologies to collect information about your browsing activities and to enhance the functionality of our Services.
3. How We Use Your Data

TariffBase uses your personal data for the following purposes:

  1. Provision of Services: To provide you with access to our tariff tools, intelligence modules, and other Services.
  2. Account Management: To create, maintain, and secure your user account.
  3. Customer Support: To respond to your inquiries, questions, or requests.
  4. Billing and Payments: To process subscription fees or other charges.
  5. Website Improvement: To analyze usage and trends to enhance and personalize your experience on our website.
  6. Compliance and Protection: To protect the security of our Services, comply with legal obligations, and enforce our Terms of Use.
  7. Marketing and Communications: To send you newsletters, marketing emails, or other information that may be of interest to you, provided you have not opted out of receiving such communications.
4. Legal Basis for Processing

Where the GDPR applies (for EU/EEA users), our legal bases for processing your personal data include:

  1. Contractual Necessity: Processing is necessary for the performance of our contract with you or to take pre-contractual steps at your request.
  2. Legitimate Interests: We have a legitimate interest in providing and improving our Services, enhancing security, and conducting business in a responsible manner.
  3. Consent: In certain cases, we may rely on your consent for specific types of data processing activities, such as email marketing or the use of certain cookies.
5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings.
  • Understand how you interact with our Services.
  • Provide personalized content and advertising (where applicable).

You can control or disable cookies through your browser settings. Please note that if you disable cookies, certain features of our website may not function properly.

6. Data Sharing and Disclosure

TariffBase does not sell or rent your personal data. We may share your data with third parties only in the following circumstances:

  1. Service Providers: We may share personal data with trusted third parties who perform services on our behalf (e.g., payment processors, hosting services, analytics providers).
  2. Legal Compliance: We may disclose personal data if required by law or in response to valid requests by public authorities.
  3. Business Transactions: In the event of a merger, acquisition, or sale of assets, we may transfer your personal data to the relevant third party.
  4. Protection of Rights: We may disclose personal data to protect our rights, privacy, safety, or property and that of our affiliates, you, or others.
7. International Data Transfers

As a company located in Switzerland, we may store or process your personal data in Switzerland or in other countries, including countries outside of the European Economic Area (EEA). When we transfer personal data internationally, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable laws, such as by using Standard Contractual Clauses or verifying that the recipient is certified under an approved data transfer framework (where applicable).

8. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with applicable legal, regulatory, or contractual obligations. When we no longer need your personal data, we will securely delete or anonymize it.

9. Your Rights

Depending on your jurisdiction, including if you are located in the EU/EEA under the GDPR, you may have certain rights regarding your personal data, such as:

  1. Right of Access: You can request access to the personal data we hold about you.
  2. Right to Rectification: You can request that incorrect or incomplete data be corrected.
  3. Right to Erasure: You can request that we delete your personal data under certain circumstances.
  4. Right to Restrict Processing: You can request that we limit the processing of your data in certain situations.
  5. Right to Data Portability: You can request a copy of your personal data in a commonly used, machine-readable format.
  6. Right to Object: You can object to our processing of your personal data if it is based on legitimate interests or for direct marketing purposes.
  7. Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.

To exercise your rights, please contact us using the information in the "Contact Us" section. We will respond to your request as required by law.

10. Security Measures

We take reasonable administrative, technical, and physical measures designed to protect the personal data we collect. However, no method of data transmission or storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

11. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us so we can take appropriate steps to delete the data.

12. Links to Third-Party Websites

Our website may contain links to third-party websites or services that are not operated by us. We have no control over their content, privacy policies, or practices. We encourage you to review the privacy policies of any third-party sites before providing any personal data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we do, we will revise the "Last Updated" date at the top of this page. Any changes will become effective when we post the updated Privacy Policy on our website. Your continued use of our Services following the posting of any changes constitutes acceptance of those changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, or if you wish to exercise any of your rights, please contact us at:

  • Email: contact AT tariffbase.io

If you are unsatisfied with our response, and you are located in Switzerland, you may lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC). If you are located in the EU/EEA, you may also lodge a complaint with your local data protection authority.

By using TariffBase's website or Services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal data as described herein.